Shipping & Returns

Shipping

  • Processing time: Orders are processed within 1–3 business days.
  • Delivery time: Most orders arrive within 7–15 business days after processing.
  • Tracking: You'll receive a tracking number by email as soon as your order ships.
  • Multiple packages: Items in the same order may arrive in separate packages.

Shopping for a gift or a special date? Please order early, especially during the holiday season.

Returns & Exchanges

We want you to love your order. If something isn't right, you can request a return within 30 days of delivery.

  • Items must be unused, unworn, and in their original packaging.
  • For hygiene reasons, earrings can only be returned if they arrive damaged or incorrect.
  • To start a return, contact us with your order number and a photo of the item.

Damaged or wrong item?

If your order arrives damaged or isn't what you ordered, contact us within 7 days of delivery with a photo and we'll send a replacement or a full refund — no need to send it back.

Refunds

Approved refunds are issued to your original payment method within 5–10 business days.

Questions?

Visit our Contact page and we'll be happy to help.